US Labor Day Holiday Reminder

labor-day-star-1To ensure specimens will be received at Covance Central Laboratory in Indianapolis within the established
stability period, please note the observance of the US Labor Day Holiday on Monday, September 7.

Sites should avoid sample collections on Saturday, September 5.

Couriers may reserve the right to schedule earlier than usual pick-up times during the holiday.  Please call your local courier to obtain holiday pick-up schedules.

Send frozen specimens on the next available business day.  Specimens with short stabilities (e.g. Lymphocyte subsets, reticulocyte counts, etc.) should not be collected on the days prior to the holiday.

Please consult Covance Investigator Support at (866) 762-6209 if you have any questions regarding the collection or shipping of specimens.

Southern Georgia Caviar

peppersHere’s a quick, easy recipe to make for the end of summer.

1 Red, Yellow and Green Pepper cut up
1 can Black Beans (Rinsed and Drained)
1 can Yellow Corn, drained
1 can Diced Tomatoes
1 Onion – chopped
½ cup sugar
½ cup Apple Cider Vinegar
½ cup Oil

Mix altogether and marinate OVERNIGHT.  Drain off some of the liquid and serve with tortilla chips

You can easily double this recipe for a very big crowd.

LGVH Tube Modification

Covance Central Laboratory Services would like to make sites aware of a slight product modification to the BD LGVH Vacutainer.

The container code, catalog number and product description have not changed. The only change is that the new tube has a ribbed body design to provide a better grip and a dome top which may offer a better angle for needle entry.  The holder threads remain the same.  Additionally, the new tubes are produced using 20% less material.

Old LGVH                   New LGVH


Sites should continue to use any old holders they have on hand and begin using the new holders once they are received.

Online Kit Ordering
 is the Best Practice

Aug calendar pictCovance’s web kit ordering tool ( is the quickest and best way for sites to order supplies.  This tool was implemented several years ago but some sites are still sending in requests via email.

Beginning August 1, orders submitted by email will no longer be processed and sites will be directed to the web tool to place their order.

Prior to August 1, orders submitted by email will still be processed but sites will be reminded that this practice is ending August 1.

As a reminder to sites, kits and supplies can be ordered online at  Please utilize this site for all current and future orders.

Guidelines for Online Kit Ordering

online orderingThis is a reminder to sites to order kits at least 11 days before you will need them.  Please note that orders placed via the Covance Resupply Website:  are not necessarily processed the same day they are placed.

Once you receive a confirmation email that your order has been received, please allow 9-11 business days for your order to be delivered.  Continue reading

Regulatory Compliant Shipping – What Sites Need to Know

With so many agencies regulating the medical aspects of a clinical trial it is easy to forget the transport regulations.  USDOT, ICAO, and IATA also have rules and regulations that must be followed when shipping your samples to the lab for testing.

The packaging provided by Covance is fully regulatory compliant if used properly.  Ambient samples classified as Biological Substances Category B must be packed in a triple barrier packaging system that consists of the tube, specimen collection bag, and a rigid outer box. Continue reading

US July 4 Shipping Reminder

July 4 clipartThis is a friendly reminder that the US will be celebrating our Independence Day on July 4.  Please avoid shipping on Friday, July 3.  Shipments made on July 3 will not be delivered to Covance until Monday July 6.  If you must ship on July 3 a premium courier will need to be arranged and sponsor approval will be necessary for the additional expense.

Dry Ice: What You Need To Know

1) What is dry ice?dry ice
Dry ice is solid Carbon Dioxide (CO2) with a low temperature of -78° C (-109° F). At atmospheric pressure, solid CO2 sublimates or changes directly to CO2 gas without a liquid phase.

2) How long are samples kept in dry ice? And does the long-term storage affect any sample analysis?
Samples can be kept frozen in dry ice for days, depending on the analytes/biomarker frozen stability. As dry ice has a limited shelf-life, long term storage of specimens can be jeopardized in case of insufficient replenishment of dry ice. For long term storage of specimens we recommend using a standard medical/scientific freezer instead of dry ice, with appropriate freezer’s temperature monitoring. Continue reading

SPAR: Sample Pending Arrival Report

This report is designed to assist in the management of frozen samples. It reflects the status of samples in our database at the time the report was generated.  There may be some lag time so there may be items appearing on the report that were recently returned to Covance.  Below are a few reminders about the report:

• We do not require that you contact Covance upon receipt of the report.

• If you have samples in your freezer, please return them to Covance.

• This report may contain optional samples that were not collected; no action is necessary in this circumstance.

• The report is issued monthly and specimens will appear on the report up to 3 times depending on the specific circumstances:
– If they were collected 15 or more days prior to report generation
– If they were collected more than 30 days prior to report generation
– If the samples are not received after 62 days they will be canceled and will appear on the report as a last reminder of non-receipt.

• If you know you sent the containers in to Covance and it has been more than 30 days from collection, you may want to review any stored samples and the air waybill information for the shipment.  The Investigator Call Center would be happy to assist in investigating the receipt of the shipment.