Central Laboratory News for Investigator Sites eNewsletter • Issue 13 • 2014
A RECIPE FOR SUCCESS: KIT SUBSTITUTION
In This Issue
Holidays

Please consider the following upcoming holidays in your region when scheduling patient visits:

Click here to view holidays

Need Covance Kits?

Use our Web Resupply Form:

www.covance.com/kitordering

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Know others that might enjoy and benefit from the information in this newsletter? Have them go to http://insite.covance.com/
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Spotlight

TroyTroy, Coordinator Site Initiation and Kit Inventory Centers, Europe, appreciates diversity in his professional and personal life.

At Covance he thrives on the possibilities of his job, “I like how my role interacts with others. I’m a small link in the chain but I know that I am part of something bigger. My job isn’t limited, I’m always learning and it makes it diverse all the time.”

[more about Troy]

Feedback

What Do You Think?

What do you think of Covance’s new Order Notification System?

Please let us know by filling out this quick survey. Provide Feedback

Provide Feedback

 

A recipe for success: Kit Substitution

Substituting kits is a lot like substituting ingredients in a recipe: you have to find the item that is closest to what you are missing. Of course, It’s best to not have to substitute one kit for another, or with our example above, one ingredient for another, but sometimes a situation develops where you have no choice and have to find the best match.

To avoid that last minute scramble, it is important to monitor all site supplies and expiration dates. This should be done routinely and well in advance of any patient visits. Kits can be ordered on our resupply website at: www.covance.com/kitordering. It’s important to be aware of the number of days required

[read more]   


ACCESSION NUMBER FORMAT CHANGE

Accession number format changeCovance CLS recently upgraded our study set up, data warehouse, and laboratory information management system (LIMS) which resulted in updates being made to our accession and container number format. [read more]   

 

 

 


NEW ORDER NOTIFICATION SYSTEM STREAMLINES KIT ORDERS, SHIPMENTS

New order notification sytem...To help sites manage and track kit orders and shipments, Covance CLS launched a new Investigator Order Notification service at the end of September.

This new system allows Covance CLS to send email messages to sites to inform them about the status of their kit orders.

To ensure sites are getting these communications please make sure the email address on file is updated and correct.

[read more]

  

 


DON'T GET CAUGHT WITH EXPIRED KITS!

New order notification sytem... To ensure an adequate supply of collection kits and to prevent the use of expired collection kits, sites should routinely complete the following steps:

Monitor the expiration dates of the lab kits at your site.

Covance does not perform testing on samples received in expired containers and receipt of any sample in an expired container will trigger a test cancellation resulting in the loss of critical data.

[read more]