Investigator Training Ensures Everyone is on the Same Page

Covance’s Investigator Training Center is a global group of professional speakers who conduct face-to-face meetings or remote trainings to help sites master and comprehend all the details in the Laboratory Manual.Training

Think of them like your very own tutor – helping you maneuver the ins and outs of a study. They can provide eLearnings or even go to a site to train staff directly.

“We make sure everyone is on the same page for the study,” said Sr. Investigator Trainer, Dalia. “It’s important that everyone knows how to collect a sample in the same way. It makes for more reliable data.”

And considering that lab results are the biggest part of a sponsor’s FDA submission, it is critical to the integrity of the study that the data is consistent.

“Even if you have worked with Covance before or have been doing trials for years; it’s a small investment upfront for success down the road,” said Dalia.

If a site is interested in scheduling training, contact the sponsor. Remember, the training can be customized by type of training, length and location. It can be done in person, over the phone, via a WebEx or done by sharing archived eLearnings. If it is done in person, the trainers will bring demo supplies: kits, bulk supplies and may even include shipping supplies. This ensures sites will know what to expect during a study. It also allows monitors and the study team to familiarize themselves with what the sites will encounter.

Dalia said, “We are often the face of Covance to a site and want to make sure sites are prepared and ready to run a successful, efficient clinical trial.”

This post originally appeared in 2015 and has been modified. It is the first in a series that will be released to highlight investigator training, our training staff, and the eLearning course.

Covance Award Winner Drives Quality, Service to Sites

anish photoAnisha, Work Flow Lead, began her career with Covance opening samples as they came in from the sites.  She quickly proved herself a natural leader, and in fact, was one of the winners of the prestigious Covance Way Award in 2014.  This internal award recognizes 1 percent of the top performers in each business unit of the company.  After only three years with the company, Anisha was nominated for this award by six people from four different departments.

In addition to overseeing the workflow of the department,  Anisha makes sure all training is up to date and is in charge of all quality metrics.  She also gets to use her people skills by leading all internal and external tours through the department.

“I like the face-to-face interaction I have with our internal and external customers,” she said. Continue reading

Trainer to Sites: Help us Help You

Brad Brill photoYou may not know Investigator Trainer, Brad, but you might recognize his voice. Brad is the narrator of many eLearnings featured in the InSite newsletter/blog.

Brad has been with Covance for 22 years and prior to that worked in a microbiology laboratory at a hospital in the Southeastern part of the United States. Since joining Covance he has always worked in Central Labs and has held positions in the Laboratory and also in Project Management.

This experience, combined with his background, makes him an excellent trainer. One of the things he enjoys most about his job is what he learns at investigator meetings. Continue reading

Spotlight on Troy

troyTroy, Coordinator Site Initiation and Kit Inventory Centers, Europe, appreciates diversity in his professional and personal life.

At Covance he thrives on the possibilities of his job, “I like how my role interacts with others. I’m a small link in the chain but I know that I am part of something bigger. My job isn’t limited, I’m always learning and it makes it diverse all the time.”

When Troy isn’t helping sites with their initial start-up packages or dealing with any follow-up orders he can be found collaborating with other musicians. He plays numerous electronic instruments and enjoys being able to plug in and create something new. For physical exercise he used to swim competitively but now says he spends his extra time doing a lot of rock climbing.

Troy started working for Covance last February and said he knew he wanted to be a part of this team.

Troy is located in Geneva, Switzerland but he has lived in America, and was born in Kuwait. His dad is from America and his mother is Italian. He is fluent in French but said he is also pretty good in Italian and took seven years of Spanish in school.

When asked what he would like to tell the sites, he said, “Sites should not hesitate to ask us anything. We will always do our maximum to help resolve any issues we come across.”