Don’t Get Caught With Expired Kits

expiredkitsTo ensure an adequate supply of collection kits and to prevent the use of expired collection kits, sites should routinely complete the following steps:

Monitor the expiration dates of the lab kits at your site.
Covance does not perform testing on samples received in expired containers and receipt of any sample in an expired container will trigger a test cancellation resulting in the loss of critical data. Continue reading

Accession Number Format Change

accession-changeCovance CLS recently upgraded our study set up, data warehouse, and laboratory information management system (LIMS) which resulted in updates being made to our accession and container number format.

The accession number, located near the barcode on all collection kits, specimen containers, and requisitions, changed from the current alpha-numeric format to a 10-digit numeric format for accession numbers and up to 12 digits for the container number.

The accession number links all the components of the kit to the site, sponsor and protocol. The accession number is scanned upon arrival at Covance and prepopulates the visit and protocol associated with that kit. Continue reading

New Order Notification System Streamlines Kit Orders, Shipments

kit-prodTo help sites manage and track kit orders and shipments, Covance CLS launched a new Investigator Order Notification service the end of September.

This new system allows Covance CLS to send email messages to sites to inform them about the status of their kit orders.

To ensure sites are getting these communications please make sure the email address on file is is updated and correct.

As a reminder, sites will receive an email notification at the following times:

  • Confirmation that an order has been created. This email provides a listing of the materials included in the order and the approximate date your site should expect delivery.
  • Confirmation that an order has been shipped from Covance. This email includes courier information that will allow tracking of the shipment.

If kits are sent to your site via an import broker, the shipment confirmation e-mail will not be sent to you; shipment details will be communicated from the broker. Continue reading

Spotlight on Troy

troyTroy, Coordinator Site Initiation and Kit Inventory Centers, Europe, appreciates diversity in his professional and personal life.

At Covance he thrives on the possibilities of his job, “I like how my role interacts with others. I’m a small link in the chain but I know that I am part of something bigger. My job isn’t limited, I’m always learning and it makes it diverse all the time.”

When Troy isn’t helping sites with their initial start-up packages or dealing with any follow-up orders he can be found collaborating with other musicians. He plays numerous electronic instruments and enjoys being able to plug in and create something new. For physical exercise he used to swim competitively but now says he spends his extra time doing a lot of rock climbing.

Troy started working for Covance last February and said he knew he wanted to be a part of this team.

Troy is located in Geneva, Switzerland but he has lived in America, and was born in Kuwait. His dad is from America and his mother is Italian. He is fluent in French but said he is also pretty good in Italian and took seven years of Spanish in school.

When asked what he would like to tell the sites, he said, “Sites should not hesitate to ask us anything. We will always do our maximum to help resolve any issues we come across.”