2016 Holiday Reminders, Shipping Considerations

US/CANADA/PUERTO RICO SITES:

To ensure specimens will be received at Covance Central Laboratory within the established stability period, please note the observances for each holiday below. Us holiday reminder
CANADA ONLY – Couriers will observe Boxing Day on Monday, Dec 26th and Christmas on Tuesday, Dec 27th – No pick-ups will be made in Canada on December 26th and 27th.

Packages picked up on Saturday, Dec 24th and Dec 31st will be delivered to Covance on Tuesday, Dec 27th and Jan 3rd.

Couriers in the US will observe Christmas and New Years on Monday December 26 and January 2.

Couriers may reserve the right to observe earlier than usual pickup times during the holidays.  Do not assume automatic daily pickups will occur as normal. Please call your courier to obtain holiday pickup schedules.

Send frozen specimens on the next available business day.  Specimens with short stabilities (eg., Lymphocyte subsets, reticulocyte counts, etc.) should not be collected on the days prior to the holiday.

*(FedEx only) If shipping specimens on Friday please mark the air waybill for Saturday delivery.

Please consult Covance Investigator Support at (866) 762-6209 if you have any questions regarding the collection or shipping of specimens during the holidays.


LATIN AMERICAN SITES:

To ensure specimens will be received at Covance Central Laboratory within the established stability period, please note the observances for each holiday below.

LAM year end holiday image

Couriers may reserve the right to observe earlier than usual pickup times during the holidays.  Please call your courier to obtain holiday pickup schedules.

Send frozen specimens on the next available business day.  Specimens with short stabilities (e.g., Lymphocyte subsets, reticulocyte counts, etc.) should not be collected on the days prior to the holiday.

Please contact Covance Investigator Support at the toll free phone number found in your investigator manual, or at +1 (866)762-6209, if you have any questions regarding the collection or shipping of specimens during the holidays.