This article originally appeared in late 2014. However, the information is still relevant and may help sites when faced with the need to substitute a kit, especially given the recent K2 EDTA tube recall. Please see this notice which was shared with impacted sites.
Substituting kits is a lot like substituting ingredients in a recipe: you have to find the item that is closest to what you are missing. Of course, It’s best to not have to substitute one kit for another, or with our example above, one ingredient for another, but sometimes a situation develops where you have no choice and have to find the best match.
To avoid that last minute scramble, it is important to monitor all site supplies and expiration dates. This should be done routinely and well in advance of any patient visits. Kits can be ordered on our resupply website at:www.covance.com/kitordering. It’s important to be aware of the number of days required for resupply as it varies by region. This information is also available on the website. Continue reading
To ensure an adequate supply of collection kits and to prevent the use of expired collection kits, sites should routinely complete the following steps:
Monitor the expiration dates of the lab kits at your site.
Covance does not perform testing on samples received in expired containers and receipt of any sample in an expired container will trigger a test cancellation resulting in the loss of critical data. Continue reading
Covance CLS recently upgraded our study set up, data warehouse, and laboratory information management system (LIMS) which resulted in updates being made to our accession and container number format.
The accession number, located near the barcode on all collection kits, specimen containers, and requisitions, changed from the current alpha-numeric format to a 10-digit numeric format for accession numbers and up to 12 digits for the container number.
The accession number links all the components of the kit to the site, sponsor and protocol. The accession number is scanned upon arrival at Covance and prepopulates the visit and protocol associated with that kit. Continue reading
To help sites manage and track kit orders and shipments, Covance CLS launched a new Investigator Order Notification service the end of September.
This new system allows Covance CLS to send email messages to sites to inform them about the status of their kit orders.
To ensure sites are getting these communications please make sure the email address on file is is updated and correct.
As a reminder, sites will receive an email notification at the following times:
- Confirmation that an order has been created. This email provides a listing of the materials included in the order and the approximate date your site should expect delivery.
- Confirmation that an order has been shipped from Covance. This email includes courier information that will allow tracking of the shipment.
If kits are sent to your site via an import broker, the shipment confirmation e-mail will not be sent to you; shipment details will be communicated from the broker. Continue reading