Did you know there are blank requisitions included in your laboratory manual? They are frequently called Bar Reqs and are located toward the middle to end of your laboratory manual.
As you can see in the example below, a Bar Req is missing an Accession No.
These can be used as a reference, replacement requisition, or included when building a kit using your own supplies. Remember to photocopy the blank requisition before using it to ensure your original stays intact.
If you have questions about the use of a blank requisition, contact Investigator Support at the number listed for your region in the Holidays and Contact section of the laboratory manual.
Did you know that your lab manual includes a protocol specific Visit Schedule?
The schedule of visits will show you the sequence of visits, when the visit should occur, and what testing is performed at each visit. The schedule will also show you what testing is required (X) and what testing is optional (O). Please refer to the Visit Schedule if you are ever unsure of what visit you need to complete next.
If you have contacted Covance Inc. to request a change to the collection date, collection time, patient gender, etc., please know that this request can take from 3 to 7 business days. Once the change is completed, a fax notification will be sent to the investigator confirming the revision is done.
If a data revision has been requested for a change of collection date, time, weight, visit, etc., the request may take up to 10 business days.
Once the change is complete, sites will be notified by fax. A new report will not be sent. If a new report is needed, please call Covance at the number listed for your region in section 6 of the laboratory manual.
Unfortunately, no; we cannot modify existing orders. Your order will have to be cancelled and a new one placed. This also applies to timelines. If you placed an order with standard turn around times and now need it sooner the original order will have to be cancelled and a new one placed with expedited timelines.
Are you still waiting for your laboratory reports? Has it been at least 4 days? Call your local Investigator Support Team for assistance! Contact numbers can be found in section 6 of your laboratory manual. We can resolve queries and refax your reports!
The phone number you provide on the requisition should connect directly to the person that can best answer any queries regarding the patient/protocol. This will help reduce delays in issuing laboratory reports.
A new feature of the Covance Investigator Blog, “Question of the Week” captures the most asked questions of our global Investigator Services department.
The posts are short and quickly provide a tip or clarify a question frequently asked by investigator sites.
Each week will feature a new question/answer so please be sure and check the site often. The first post is listed below.
Is your Kit Inventory running low? Are your kits expired? Make sure to update your inventory online at www.Covance.com\kitordering or by calling the contact number for your region listed in section 6 of the Covance Laboratory Manual.